Question 1

1. Who We Are

Accepted Answer

CTeen ("we," "us," "our") is the global teen initiative of Chabad-Lubavitch, fostering Jewish identity, leadership, and growth among teens. This Privacy Policy explains how we collect, use, and share information when you visit our website (cteen.com) or interact with our services.

Question 2

2. What Information We Collect

Accepted Answer

Information you provide directly:
When you sign up for CTeen events or communications, you may share your name, email, phone number, school/chapter affiliation, and other contact details.

If you participate in surveys, competitions, or quizzes, any responses you share may also be collected.

Automatically collected data:
On visiting our site, we collect non-identifying device and usage data (e.g., browser type, IP address, pages viewed, session duration), typically via cookies or similar tracking technologies.

Question 3

3. How We Use Your Information

Accepted Answer

We use the information we collect to:
Communicate with you about CTeen events, programs, and updates;

Personalize and improve your experience on CTeen.com;

Process event sign-ups or payments (if applicable);

Analyze site usage and performance to enhance our services;

Comply with legal requirements and respond to user requests.

Question 4

4. Sharing Your Information

Accepted Answer

We do not sell your data. We may share it with trusted third parties in the following instances:
Service providers (e.g., messaging platforms, email services, analytics providers) to support our operations;

Legal obligations, such as complying with law enforcement or court orders;

In case of a business transfer (e.g., merger or sale), we may share data as part of the transaction, with continued safeguards.

Question 5

5. Cookies & Tracking

Accepted Answer

We use cookies and similar tools to analyze trends, manage site functionality, and improve user experience. You can control these tools through your browser settings—though disabling them may affect your ability to use certain features.

Question 6

6. Your Rights

Accepted Answer

Depending on where you live, you may have rights to:
Access and correct your personal data;

Delete the information we hold about you;

Restrict or object to how we use your data;

Withdraw consent if you’ve granted it.
 To exercise these rights, please contact us (see Section 9). We will respond in accordance with applicable data protection laws (e.g., GDPR, CCPA).

Question 7

7. Data Security & Retention

Accepted Answer

We deploy industry-standard security measures (such as encryption and access controls) to protect your data.
We retain personal data only as long as necessary to fulfill stated purposes or comply with legal obligations.

Question 8

8. Children’s Privacy

Accepted Answer

CTeen primarily serves middle- and high-school students. If we collect information from minors under age 13, we require verifiable parental consent in full compliance with COPPA (U.S.) and equivalent laws elsewhere (Template.net, privacypolicies.com).

Question 9

9. Updates to This Policy

Accepted Answer

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be posted with a new “Last updated” date. You are encouraged to review it periodically.

Question 10

10. Contact Us

Accepted Answer

For privacy-related questions or requests, please reach out:
Email: privacy@cteen.com

Privacy Policy

Privacy Policy for CTeen.com